Privacy Policy – Hey Beautiful Hair Company
Hey Beautiful Hair Company (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African laws.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Full name
- Contact details (such as email address and phone number)
- Booking or appointment information
- Purchase history for hair products
- Any information you voluntarily provide through forms or communication
2. How We Use Your Information
We use your personal information to:
- Process bookings and provide salon services
- Process orders for hair products
- Communicate with you regarding appointments, orders, or enquiries
- Improve our services and customer experience
- Send updates or promotional content (only with your consent)
3. Sharing of Information
We do not sell your personal information. We may share your information only with:
- Service providers who assist in running our business (e.g. payment processors or delivery services)
- Where required by law or legal process
All third parties are required to keep your information secure and use it only for the intended purpose.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
5. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you
- Request correction or updates to your information
- Request deletion of your personal information (where legally applicable)
- Object to the processing of your information for marketing purposes
6. Cookies
Our website may use cookies to improve user experience and website performance. You can disable cookies in your browser settings if you prefer.
7. Retention of Information
We retain personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
heybeautifulza@gmail.com